Wolken Enterprise goes beyond technical bug tracking. It gives us a collaborative platform that brings the project managers, business analysts and developers on both sides on the same page. Project plans, project documents, service requests including screenshots can all be put into Wolken Enterprise, and progress and resolutions tracked and commented upon. It gives a feeling to our customers of being in control of their projects.

We were looking for a solution that supports our 24x7 on-line services which are deployed to our C-Level customers all over the globe. Our business cannot accept failure or loss of service which means that tracking our online and back-office systems is integral to our business success. Wolken Enterprise is the only application that allows us to do this cost-effectively with comprehensive availability via the cloud.